1. Simply pick up the phone to place a service request. | 2. We’ll dispatch a vetted, responsive repair professional. | 3. Choose a repair date and time that fits your schedule. |
"I'm writing to let you know about the truly exceptional customer service I've received from your CS manager, Kevin M.
His actions reflect a thoughtful concern for the customer, a keen assessment of the situation, and prompt action that both addressed my concerns and restored my faith in my product. Service like this is indeed very rare in any sector, and I wanted to make sure it was called out."
"Thank you for your help!"
"I talked with support late this afternoon.
Primarily, I want to say how very impressed I am with the support I received after I reached out for help. I received a call within 12 hours of my internet request for assistance. The young woman who called was most pleasant and very knowledgeable. She asked questions and offered suggestions.
I had no idea that I’d hear further, but when I got home today I had both a phone message and this email. THANK YOU!"